Under the backups section, select the This Computer option to backup your iPhone on the computer.And click the Phone icon at the top left corner of iTunes.The n open iTunes and make sure that the iTunes is updated to the latest version.If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.Before recovering your Passcode, the first thing you have to do is back up the iPhone.
If you don't see the "Connect to iTunes" screen, try these steps again. You should see the following "recovery mode" alert: When this screen appears you can release the Home button:ĥ. Continue holding the Home button until you see the "Connect to iTunes" screen. Let the device charge for at least ten minutes to ensure that the battery has someĬharge, and then start with step 2 again.Ĥ. Note: If you see the battery charge warning, While pressing and holding the Home button, reconnect the USB cable to theĭevice. Sleep/Wake and Home buttons at the same time. * If you cannot turn off the device using the slider, press and hold the
Until the red slider appears, then slide the slider. Turn off the device: Press and hold the Sleep/Wake button for a few seconds Other end of the cable connected to your computer's USB port.Ģ. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the If your iOS device is already in recovery mode, you can proceed immediately to step 6.ġ. You can restore from a backup only if you have one from BEFORE you set the restrictions passcode.įollow these steps to place your iOS device into recovery mode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New. You will need to restore your device as New to remove a Restrictions passcode. IPhone, iPad, iPod touch: Wrong passcode results in red disabled screenĪbout Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support IOS- Forgotten passcode or device disabled after entering wrong passcodeįorgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support The second is used to manage other users access on the same device. The usual one is the Lock Screen passcode. Note there are two passcodes that may be set. They accumulate until the account is disabled.
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